Secure payments

The payment gateway provider is Comgate, a.s.

Information about payment methods

Card payments

Card payment is the most common payment method. Comgate payment gateway supports Visa, Visa Electron, Mastercard and Maestro cards. As soon as the payment is approved, both we and you will receive information about the payment so we can proceed to sending the goods right away.

You can find more information here.

Bank transfers

A bank transfer is a transfer of money between two banks without using a credit card. Approximately 20% of customers on Comgate's payment gateway use this method, preferring it for a variety of reasons: they don't carry a payment card, don't want to enter their card details, have exceeded their daily limit, or simply find it more practical and faster to log into online or mobile banking and confirm the payment there.

Logging in to online banking or the app also guarantees the security of this payment method - payment confirmation can only take place there. When processing the transaction, security is guaranteed by the fact that the connection between the banks is encrypted. 

Bank transfers without the use of Visa or Mastercard are a common practice, in some countries they even dominate. In recent years, this method has been on the rise in nearby Poland, Belgium and the Netherlands, for example.

By offering bank transfer payment methods, you will satisfy the demand of a significant number of customers and you will also save money. The cost of making a bank transfer is lower than, for example, paying by card, so the transaction fee is also lower.

The Comgate payment gateway offers several types of bank transfers, which differ in the way they are entered, the speed of confirmation and execution. A detailed description of their process can be found here.

Contact details of Comgate, a.s.

Comgate, a.s.

Gočárova třída 1754 / 48b, Hradec Králové

E-mail: platby-podpora@comgate.cz

Tel: +420 228 224 267